All sales are final, please inspect all merchandise immediately upon receipt.  We will correct incorrect merchandise, duplicate deliveries , errors in shipment on our part upon verification of the error.  You MUST notify your Account Manager of any issues within 5 days of receipt of your goods.

Upon visiting Petite Wig Company website or send an email to us you are communicating with us electronically and consenting to receive communications from us electronically.  You agree that all emails and other electronic communications including, but not limited to, notices placed on this website satisfy any legal requirement that such communications be in writing.

All content found on the Petite Wig Company website including (but not limited to) images, logo’s, button icons, software, text, graphics and audio remains the property of Petite Wig Company and protected by Australian and international copyright law.

Every care is taken by Petite Wig Company to ensure listings and promotion of any product is as accurate as possible. Petite Wig Company does not warrant that product listings, descriptions, or any other content from on the Petite Wig Company site are accurate, error-free, current, reliable, exact. If a product received from Petite Wig Company is not as described, you are entitled to obtain a Returns Authorisation from your Account Manager and return the item.

Products are provided as shown on the listing with no customisations available. No colouring, reshaping, movement of clips, or any other form of modifications are offered by the Petite Wig Company.

Every care is taken by Petite Wig Company to ensure listings and promotion of any product is as accurate as possible. Petite Wig Company does not warrant that product listings, descriptions, or any other content from on the Petite Wig Company site are accurate, error-free, current, reliable, exact. If a product received from Petite Wig Company is not as described, you are entitled to obtain a Returns Authorisation from your Account Manager and return the item.

Products are provided as shown on the listing with no customisations available. No colouring, reshaping, movement of clips, or any other form of modifications are offered by the Petite Wig Company.

Once the orders are shipped and leave from our facility, we are not labile for any lost, stolen or damaged packages. Please contact your Accounts Manager for further investigation and solution.

If you’ve forgotten your password, you can reset it easily. Here’s a step-by-step guide to help you:

1. Go to the login page: https://petitewigcompany.uk/login/
2. Click on “Lost your password?”
3. Enter your username or email address: On the password reset page, you’ll be prompted to enter either your username or the email address associated with your account.
4. Check your email: After entering your username or email address, click on the “Reset password” button. We will send an email to the address associated with your account.
5. Follow the instructions in the email: Open the email from Petite Wig Company. It will contain a link to reset your password. Click on the link provided in the email.
6. Set a new password: You will be redirected to a page where you can enter a new password. Choose a strong password that you haven’t used before and confirm it.
7. Save your new password: After setting your new password, save it. You should then be able to use this new password to log in to your account.

If you encounter any issues during this process, such as not receiving the password reset email, be sure to check your spam or junk folder. Sometimes emails can end up there. If you still have trouble, you might need to contact [email protected] for further assistance.

To change your password, you typically need to log into your account first. Here’s how you can do it:

1. Log in to your account: Go to the login page, https://petitewigcompany.uk/login/. Enter your username or email address and your current password to log in.
2. Navigate to your account settings: Once logged in, click the “Account details” tab.
3. Enter your current and new password: You will typically need to enter your current password first for security purposes. Then, enter your desired new password. Make sure your new password meets any requirements specified (e.g., minimum length, special characters).
4. Save your changes: After entering your new password, look for a button or link to save the changes. Click on it to update your password.
5. Log in with your new password: Once your password has been successfully changed, log out of your account (if you’re still logged in) and log back in using your new password to ensure it works correctly.

If you encounter any issues or if the steps above don’t match exactly with what you see on your Account, you might need to contact [email protected] for further assistance.

To change your account information or update your address, you’ll typically follow these steps:

1. Log In to Your Account: Go to the login page, https://petitewigcompany.uk/login/. Enter your username or email address and your current password to log in.
2. Navigate to Your Account Page: https://petitewigcompany.uk/my-account/
   • Click on the “My Account Icon” link in the header of the site.
   • Access Your Account Information: Go to the Account Dashboard and Select the Relevant Section
     • To update personal information, click on the “Account Details” Tab.
     • To update your address, click on the “Addresses” Tab
     • Update Your Information
       • Edit Account Details:
         • In the “Account Details” section, you can update your name, email address, and password. Make the necessary changes and click on “Save changes.”
       • Edit Address:
         • In the “Addresses” section, you will see options to update your billing and shipping addresses.
         • Click on “Edit” next to the address you want to change.
         • Update the address fields as needed.
         • Save your changes by clicking on “Save Address.”

If you’re having trouble accessing or updating your account, contact [email protected] for assistance.